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PayPal deposits: Everything you need to know

PayPal is an e-wallet you can use to make payments online in a safe way.

How do I open a PayPal account?

You can open a PayPal account for free here.

Before you get started, here are some points to keep in mind:

  • You don’t need to pre-load your PayPal account before making a deposit. Link your Visa, Mastercard or bank account, and then make your deposit from the Cashier.
  • You can have one PayPal account.
  • The country registered to your PayPal account needs to match the one you registered with us.
  • You can only make withdrawals to your PayPal account if you’ve deposited with PayPal in the past 12 months.
  • We don’t charge any fees when you use PayPal. But any fees that PayPal might charge will be your responsibility.

How do I deposit into my user account?

  1. Log in to your account and go to the Cashier. If you're on our website or using our mobile app:
    Web Cashier
  2. Under the Deposit tab, choose ‘PayPal’ from the list.
  3. Choose your preferred currency if that's an option for you.
  4. Enter the amount you want to deposit and the bonus code if you have one, and press ‘Deposit’.
  5. Follow the instructions in PayPal's window to confirm the payment. For security reasons, PayPal might ask you for an extra authentication step. If that's the case, you'll need to type a one-time passcode that PayPal will send you.
  6. Select the green arrow to complete the deposit.

You’ll receive the money in your account right away.

Why didn't my deposit go through?

If your deposit didn't go through, it might be because:

  • Your PayPal account wasn't created successfully.
  • The country registered on your PayPal account doesn't match the one you registered with us.
  • You don't have enough money in your PayPal account.
  • The email address or password you entered isn't correct.
  • The PayPal account you're trying to use is already linked to a different user account.
  • The currency of the card you linked to your PayPal account wasn't recognized. Try to remove and add that card again.

If the problem continues, contact PayPal directly.

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