Incomplete Blackjack and Roulette games

What happens if I time out during a Blackjack game?

Whenever you time out while taking part in a single-player Blackjack hand, the game will remain open for 24 hours from the moment it started. If you can't connect within this timeframe, our system will auto-complete the game using the best possible strategy.

Every time you time out while taking part in a multi-player Blackjack hand, the system will make the best move possible on your behalf and will continue to do so until you return or the round is over.

What happens if I time out during a Roulette game?

Whenever you time out while taking part in a Roulette game and once your bet is accepted, the game will auto-complete. You don't need to take any further action.

How do I check my games' history?

We always suggest checking the Casino games history when players experience incomplete games. To do this, log in to your account and select:

Desktop
  1. Tools
  2. History & Stats
  3. Get Casino Game History
Mobile
  1. Account
  2. History
  3. Casino Game History
Web app
  1. Account
  2. History
  3. Get Casino Game History

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